Introduction
These Terms of Service establish the terms and conditions governing access to and use of the Amigo Digital Hub website.
By accessing or using our website, you agree to be bound by these Terms of Service.
About Amigo Digital Hub
Amigo Digital Hub is a technology and digital solutions company operating from Kenya. We specialise in software engineering, artificial intelligence, automation, digital transformation and digital growth.
We work with startups, small and medium-sized enterprises, established organisations and other business clients to design, develop and scale websites, business software, artificial intelligence solutions and digital experiences.
For purposes of these Terms, “Amigo Digital Hub”, “we”, “us” and “our” mean Amigo Digital Hub. “User”, “you” and “your” mean any person accessing or using the Amigo Digital Hub website.
Acceptance of These Terms
By accessing or using our website, submitting an enquiry or otherwise interacting with the website, you confirm that you have read, understood and agreed to these Terms of Service.
If you do not agree to these Terms, you must not use our website.
These Terms apply to the use of the Amigo Digital Hub website, including its content, features, forms, communication channels and related digital services.
Use of the Website
You may use our website only for lawful purposes and in accordance with these Terms and applicable laws of the Republic of Kenya.
You must not:
- Use the website for unlawful, fraudulent, abusive or deceptive purposes
- Attempt to gain unauthorised access to the website, servers, databases, accounts or related systems
- Interfere with the operation, availability, performance or security of the website
- Introduce malware, malicious code, viruses or other harmful material
- Attempt to reverse engineer, decompile, disassemble or compromise the website or its infrastructure
- Scrape, copy, reproduce, distribute or systematically extract website content without our prior written consent
- Impersonate Amigo Digital Hub or any other person or organisation
- Use the website to transmit spam, unsolicited communications or unlawful material
- Use the website to infringe intellectual property, privacy, confidentiality or other legal rights
- Use automated systems in a manner that places an unreasonable burden on the website or its infrastructure
- Use the website in a manner that violates applicable law or these Terms
We may restrict, suspend or terminate access to the website where we reasonably believe that these Terms have been breached, the website is being misused, or restriction is necessary to protect our systems, users, clients or business interests.
Website Content
The information and materials published on the website are provided for general information and communication purposes.
Although we make reasonable efforts to ensure that website content is accurate and current, we do not warrant that the content is complete, accurate, reliable, current or free from errors.
Website content may be changed, updated, suspended or removed without prior notice.
Nothing on the website constitutes legal, accounting, medical, financial, investment or other specialist professional advice.
You should obtain appropriate professional advice before relying on information published on the website for a specific decision or purpose.
Intellectual Property
Unless otherwise stated, the website and its content are owned by or licensed to Amigo Digital Hub.
Website content may include text, designs, graphics, logos, photographs, images, videos, software, source code, documents, trademarks, service marks and other materials.
All intellectual property rights in the website and its content are reserved.
You may access and view the website for your personal or legitimate business information purposes.
You must not reproduce, modify, distribute, publish, transmit, sell, licence, create derivative works from or commercially exploit any website content without our prior written consent.
You may print or download reasonable extracts of website content for lawful personal or internal business use, provided that you do not remove any copyright, trademark or other proprietary notice.
Trademarks
“Amigo Digital Hub” and associated names, logos, designs and branding are owned by or licensed to Amigo Digital Hub unless otherwise stated.
You must not use our names, logos, trademarks or branding without our prior written consent.
Nothing on the website grants you any licence or right to use our trademarks or other intellectual property except as expressly permitted by these Terms.
Enquiries and Communications
The website may allow you to submit enquiries, contact forms, requests for quotations or other communications.
You shall provide information that is accurate, complete and not misleading.
You must not submit unlawful, defamatory, abusive, fraudulent, harmful, infringing or confidential information belonging to another person without the necessary authority.
Submitting an enquiry through the website does not create a contract, partnership, employment relationship, agency relationship or other legal relationship between you and Amigo Digital Hub.
Any services requested through the website shall be subject to separate written terms, quotations, proposals, statements of work or agreements where applicable.
User Submissions
Where you submit information, materials, comments, questions or other content through the website, you retain ownership of any rights that you hold in that content.
You grant Amigo Digital Hub a non-exclusive, royalty-free licence to use, reproduce, store, process, communicate and respond to the submitted content to the extent reasonably necessary to operate the website, respond to your enquiry, provide requested information, improve our services or comply with applicable law.
You represent that you have the necessary rights and authority to submit the relevant content and grant the licence described in this section.
We may remove, reject or refuse to process content that we reasonably believe is unlawful, harmful, infringing or inconsistent with the purpose of the website.
Website Availability
We shall use reasonable efforts to maintain the availability and functionality of the website.
However, we do not guarantee that the website will:
- Be available at all times
- Be uninterrupted or error-free
- Be compatible with every device, browser or operating system
- Be free from viruses or other harmful components
- Remain unchanged or available indefinitely
- Meet every individual requirement or expectation
The website may be temporarily unavailable due to maintenance, updates, technical issues, security incidents, internet or infrastructure failures, third-party service failures or circumstances beyond our reasonable control.
Third-Party Websites and Services
The website may contain links to third-party websites, platforms or services.
Third parties operate under their own terms, privacy policies and security arrangements. Amigo Digital Hub does not control and is not responsible for the content, availability, accuracy, security or privacy practices of third-party websites or services.
A link to a third-party website does not constitute an endorsement, recommendation or representation by Amigo Digital Hub.
You access and use third-party websites and services at your own risk.
Privacy and Data Protection
The handling of personal data by Amigo Digital Hub is governed by our Privacy Policy, which forms part of these Terms by reference.
Our Privacy Policy explains how we collect, use, store, protect, disclose and otherwise process personal data.
By using the website, you acknowledge that your personal data may be processed in accordance with our Privacy Policy and applicable data protection laws.
Cookies and Similar Technologies
The website may use cookies and similar technologies to support functionality, security, performance and analytics.
Cookies may allow the website to remember preferences, maintain functionality, understand visitor interaction, improve performance and detect technical or security issues.
You may control or restrict cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of parts of the website.
Security
We take reasonable technical and organisational measures to protect the website and information submitted through it.
However, no internet-based website, server, application, database or electronic transmission can be guaranteed to be completely secure.
You are responsible for taking reasonable steps to protect your devices, accounts, passwords and access credentials.
You must promptly notify us if you suspect unauthorised access, misuse or compromise involving your use of the website.
Disclaimer
To the maximum extent permitted by applicable law, the website and its content are provided on an “as available” and “as is” basis.
Amigo Digital Hub does not warrant that the website or its content will be accurate, complete, current, uninterrupted, secure, error-free or suitable for a particular purpose.
Information on the website may include general descriptions of our services and capabilities. The availability, scope, pricing and terms of any service shall be determined by the applicable written agreement.
Limitation of Liability
To the maximum extent permitted by the laws of the Republic of Kenya, Amigo Digital Hub shall not be liable for indirect, incidental, special, exemplary or consequential loss arising from or connected with access to or use of the website.
Such loss may include loss of profits, revenue, business opportunities, anticipated savings, goodwill, reputation, data or anticipated commercial benefit.
Amigo Digital Hub shall not be liable for loss arising from:
- Reliance on website content
- Website interruption or unavailability
- Errors, omissions or inaccuracies in website content
- Viruses, malware or other harmful material
- Third-party websites or services
- Unauthorised access caused by circumstances outside our reasonable control
- Loss or corruption of information submitted through the website
- Events beyond our reasonable control
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability arising from fraud or any other liability that applicable law requires to remain unlimited.
Indemnity
To the extent permitted by applicable law, you shall indemnify and hold harmless Amigo Digital Hub, its personnel and service providers from claims, losses, liabilities, costs and expenses arising from:
- Your unlawful use of the website
- Your breach of these Terms
- Your violation of another person’s intellectual property, privacy, confidentiality or other legal rights
- Content or materials submitted by you through the website
- Your fraudulent, abusive or negligent conduct
- Your violation of applicable law
You shall promptly notify us of any claim and reasonably cooperate in its defence.
Nothing in these Terms requires you to indemnify Amigo Digital Hub for loss caused by our own fraud, wilful misconduct or proven negligence, to the extent that such liability cannot lawfully be excluded.
Suspension and Termination
We may suspend, restrict or terminate your access to the website without prior notice where:
- You breach these Terms
- You use the website unlawfully
- Your conduct creates a security risk
- Your use may harm the website, our systems, users or third parties
- Restriction or termination is required by law
- The website is being modified, discontinued or permanently withdrawn
Upon termination, provisions that by their nature are intended to survive termination shall continue to apply, including provisions concerning intellectual property, disclaimers, limitation of liability, indemnity, privacy, governing law and dispute resolution.
Force Majeure
Amigo Digital Hub shall not be responsible for delay, interruption or failure to operate the website caused by circumstances beyond our reasonable control.
Such circumstances may include:
- Natural disasters
- Fire, flood or other physical damage
- Internet or infrastructure failures
- Power outages
- Cybersecurity incidents
- Government actions
- Regulatory changes
- War or civil unrest
- Strikes or labour disruptions
- Epidemics or pandemics
- Telecommunications failures
- Third-party service outages
- Hosting or cloud infrastructure failures
- Other events beyond reasonable control
No Waiver
A failure or delay by either party to exercise a right or remedy shall not constitute a waiver of that right or remedy.
A waiver shall be effective only if made in writing and shall apply only to the specific circumstance for which it is given.
Severability
If any provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision shall be interpreted or limited to the extent necessary to make it valid and enforceable.
If the provision cannot be made valid or enforceable, it shall be severed from these Terms without affecting the validity or enforceability of the remaining provisions.
Entire Agreement
These Terms, together with our Privacy Policy and any other documents expressly incorporated into them, constitute the agreement governing your use of the Amigo Digital Hub website.
These Terms supersede prior discussions, representations and communications concerning the general use of the website, except where a separate written agreement applies to a particular service or engagement.
Amendments
We may update these Terms from time to time to reflect changes to the website, our business practices, technology, third-party arrangements or applicable legal requirements.
The updated version shall be published on the website with a revised “Last Updated” date.
Your continued use of the website after publication of an updated version constitutes acceptance of the revised Terms.
Notices
A notice under these Terms shall be made in writing and delivered by email, hand delivery, courier or another method permitted by applicable law.
A notice to Amigo Digital Hub shall be sent to the official contact details published on our website.
A notice to you may be sent to the contact details provided by you through the website or by another method reasonably capable of bringing the notice to your attention.
Dispute Resolution
The parties shall first attempt to resolve any dispute arising from these Terms or the use of the website through good-faith discussions.
A party raising a dispute shall provide written notice describing the nature of the dispute and the relief sought.
If the dispute is not resolved within a reasonable period after the notice, either party may pursue the remedies available under Kenyan law.
Nothing in this clause prevents either party from seeking urgent interim, conservatory or protective relief from a court of competent jurisdiction.
Unless the parties agree otherwise in writing, the courts of the Republic of Kenya shall have jurisdiction over disputes arising from these Terms or the use of the website.
Governing Law
These Terms and any dispute arising from or connected with them shall be governed by and construed in accordance with the laws of the Republic of Kenya.
Contact Us
Questions concerning these Terms or the Amigo Digital Hub website should be directed to Amigo Digital Hub through the official contact details published on our website.
Amigo Digital Hub
Technology that helps businesses grow.
Kenya
Email: the official email address published on the Amigo Digital Hub website
Telephone: the official telephone number published on the Amigo Digital Hub website
Website: the official Amigo Digital Hub website
Acceptance
By accessing or using the Amigo Digital Hub website, you acknowledge that you have read, understood and agreed to these Terms of Service.
Technology that helps businesses grow.
Clear terms support better relationships, responsible technology use and stronger digital partnerships.